Water & Sewer Frequently Asked Questions
Base Rates -Water $15.44 - Sewer $30.91. This includes the first 2,000 gallons of consumption
Consumption Rate after 1,000 gallons – Water $2.56 – Sewer $10.30 per every 1,000 gallons
Rates are also available here : Water & Sewer Rate Schedule
In person at Village Hall from 8:30am to 4:30pm
A Secure Drop box located outside Village Hall
Pay online at www.villageofpoplargrove.com/pay
Note: there is a fee associated with processing credit cards and e-checks
Bryon Bank and Solutions Bank locations by cash or check
U.S. mail (PLEASE allow 7-10 days)
This has not changed. Utility bills are due on the 20th of every month.
All utility bills are mailed out on the 1st of every month through the U.S. Postal Service.
If you would like to go paperless, please log online to print the form, and return to Village Hall or you can stop in to pick up a form to fill out at any time.
Every household is different; it can depend on how many people you have in your household. Every person uses water in a different way. The EPA estimates the national average is 100 gallons per day per person. All reads are actual reads and are not estimated. You can always keep track of your usage by reading the meter and keeping a record of your standard usage.
Meters are read electronically. They have an electronic device that allows them to drive by your home, and remotely pick up your actual reads.
A late fee according to Ordinance 6-2-4-2 is 10% of the total bill.
Bills are still due on the 20th of each month. Late fee/disconnection notices will be sent out around the 21st of each month.
You can make a payment on your account to bring it current. Any accounts not in good standing by the around the 30th of each month, will be at risk for potential disconnection of their services.
According to the Ordinance 6-2-4-4 turn off/on fee is $110.00.
Please call Village Hall and discuss your situation on an individual basis.
We are here to assist you.
Contact Information
Village Hall
200 N. Hill Street
Poplar Grove IL 61065
815-765-3201 (phone)
815-765-3571 (fax)
Hours of Operation
Monday thru Friday
8:30 AM - 4:30 PM
Closed: Saturday & Sunday